Frequently Asked Questions

The Luxury model comes with a PVC hose and plastic T-adaptor. The Bold comes with a stainless hose and brass adaptor. Both plastic and brass hardware have been tested for extended periods of time under high pressure without any issues. Steel or Plastic is the preference of the buyer. 

Nope! Boss Bidet is 100% environmentally friendly and doesn’t use any electricity.

Yes! Removal and installation is simple and can be done easily in under 10 minutes!

All of our products come with a One Year Warranty if registered within 30 days of purchase.

Click here to view our Warranty Terms and Conditions

The rear feature sprays water up at the buttocks and is great for men and women. The front feature was designed for women and sprays at the women's private area. Alternatively, a male can clean his private part with the front. It's a win-win for both! 

You can lower or raise the pressure of your Boss Bidet by  slowly raising the lever.

The Boss Bidet has retractable nozzles. There is also a self-cleaning nozzle feature. When turned on, both nozzles will get washed to remove any leftover residue. This helps ensure that every spray that comes at you is freshwater and nothing else.

We have remarkably low return rates and we are proud of the high-quality products we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on all Boss products that have not been damaged and returned in their original packaging.

Please Note: Bidets are considered a hygienic product. We take matters of hygiene and public safety seriously and DO NOT ALLOW damaged or stained items to be returned for the safety of all of our employees and clients.

We offer a 60-day satisfaction guarantee when purchased from BossBidet.com. We are confident that you will like your Boss Bidet. If for any reason, you are not satisfied with your purchase, we will gladly refund you your full purchase price. Contact Us with your order number to start the return process.

Click here to read our return policy.

The best way is to fill out the Contact Form.

Response time is typically a few hours. 

Fixed toilet connectors are not common but are very simple to swap out without any plumbing experience. You will need to purchase a flexible toilet connector hose similar to the one in this link. Select the length you want. Six inches should be enough.

Step 1: Turn off Water
Step 2: Loosen top and bottom nuts. Remove the fixed connector.
Step 3: Install the flexible connector and tighten nuts.
Step 4: Turn on the water.

You can easily replace it by yourself without a plumber in less than 5 minutes. You will need a wrench and be sure to turn the water off.

Yes, we offer the Boss Bidet Luxury White & Luxury Black in a left-handed model.

To make sure the jets hit the right spot, you can adjust the circular rings until the nozzle sprays are aligned to specific body parts. For example, if it's hitting too far back, you can rotate to move it up slowly and vice versa. Always remember to make sure the nozzles are aligned and centered so it shoots straight.

The recommended pressure range for the bidet to work is 30 - 70 PSI.

1) Try rotating the circular rings on the bidet to different positions (make sure the nozzles stay centered) to reduce the gap.

2) If the gap is big, and you’re set on keeping your toilet seat, toilet bumpers are your best option. It will not close the gap but it will give the seat something to rest on so that it's not jumping up and down every time someone sits on it. If you want to remove the gap, I would suggest swapping out the toilet seat.

Here are some suggestions. (We do not have any affiliation with these products or companies):

Toilet Bumpers 

Here are some alternate Toilet Seat options:

Plastic Seats (Round):

Church 70TL

Bemis 760T

Wood Seat (round):

Bemis 400TTA